FAQ
Common questions, plain answers
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Getting started
How long does it take to set up?
Five to ten minutes. You'll add the kids, your first few actions, and one or two rewards. The kiosk takes another minute or two if you want it on a tablet.
Do my kids need accounts?
No. Kids interact through the parent-locked kiosk. Only parents have logins.
Does it work on phones?
Yes. The full app is mobile-first. The kiosk view is sized for tablets, but works on phones too.
How it works
What's the difference between an action and a reward?
Actions earn points. Rewards spend them. You set both up. Actions are the habits worth celebrating, rewards are what kids can spend their points on.
Can two parents share one family?
Yes, with Power-Ups or Plus. Invite a co-parent from Settings. Both parents can award actions, edit settings, and access the same family habits.
What if we have a 5-year-old and a 13-year-old?
Each kid has their own action and reward menus. With Power-Ups, weighted age tiers let the same action be worth different points based on age. Fairness without complicated bookkeeping.
Pricing & plans
Is there really a free version?
Yes. Free needs no card and has no countdown. Up to 10 actions, 5 rewards, a read-only kiosk on one screen, and the last 7 days of history.
What's in Power-Ups?
Unlimited actions and rewards, categories, full history, weighted age tiers, co-parent invites, unlimited kiosks and themes, bulk apply, insights, and the weekly digest by email.
What's in Plus?
Everything in Power-Ups, plus the daily rhythm. Schedule actions for one child or everyone on the days and times you pick, see each kid's to-dos on a Today tab on your dashboard and the kiosk, and plan the week with the rhythm planner. Streaks follow the schedule. Week view, events, and calendar feeds are coming soon.
How does the free trial work?
Every trial is 14 days and includes everything in Plus. A card is required to start. Cancel before it ends and you won't be charged. After the trial you're billed for the plan you picked, and you can upgrade any time.
Can I cancel any time?
Yes. Cancel inside the app. Your data stays, and you drop back to the Free tier when the period you've paid for ends.
Privacy & data
Where is my family's data stored?
On Supabase, in US-region servers. Encrypted at rest and in transit. We don't sell, share, or analyze your family's habits for any purpose other than running the product.
Can I export my data?
Export is on the near-term roadmap. If you need data out today, email us.
What if I delete my account?
Your family's data is permanently removed. Backups roll off within 30 days.
Still stuck? Get in touch.